Refund Policy 2020-05-16T21:05:40+00:00

Refund Policy

  1. Returns

    • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
    • To be eligible for a return, your item must be in the same condition that you received it.
    • Any item that is returned more than 30 days after delivery
  2. Refunds (if applicable)

    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  3. Additional non-returnable items:

    • Gift cards
    • Downloadable software products
    • To complete your return, we require a proof of purchase.
    • There are certain situations where only partial refunds are granted (if applicable)
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned more than 30 days after delivery
  4. Late or missing refunds (if applicable)

    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company, it may take some time before your refund is officially posted.
    • Next contact your bank. There is often some processing time before a refund is posted.
    • If you’ve done all of this and you still have not received your refund yet, please contact us at
  5. Sale items (if applicable)

    • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  6. Shipping

    • To return your product, you should mail your documents to: {2831 St Rose Pkwy, Suite 359, Henderson NV 89052}
    • You will be responsible for paying for your own costs for returning your item. Fees are non-refundable. If you receive a refund, fees and shipping costs will be deducted from your refund.
    • Depending on property location, the time it may take for your exchanged product, may vary.
    • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.